Service
Rates
IN LAB service rate is
$90 per hour with a $20 minimum on a
non-priority
basis, or $120 per hour for
priority/rush/while you wait service. We have a $45 diagnostic fee to
identify the problem in most cases if we suspect an infection. Most of our in-lab service work is
flat-rate priced instead of hourly so you know the cost in advance.
It costs $20
minimum to have us do any work on your computer beyond looking at it.
ON SITE service rate is $120 per hour plus a $75 trip charge. $135 minimum
½ hour & no flat rates. We try to come the next day workload permitting. We will
call first.
Shortened version of the above:
It costs $75 to have us walk in your door plus $120 per hour with $135
minimum (½ hour= $60 + $75= $135).
Service calls beyond a 25 mile radius of our shop in Waukesha are billed at
$120 per hour portal to portal.
(billing begins when we leave and we charge for whatever time it takes to get to
your location twice to cover the return trip- but no $75 trip charge)